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Hugh Gouldthorpe
About Hugh Gouldthorpe :
Hugh F. Gouldthorpe, Jr.’s business card reads “head cheerleader.” His signature neckties and colorful attire say “high creative”. And his smile and handshake say the rest.
H. F. “Goldie” Gouldthorpe, Jr. is a gifted motivational speaker, writer and teacher in leadership, sales, marketing, communications, customer service and organizational culture. He is the author of I’ve Always Looked Up to Giraffes and How To Make a Giraffe Smile, books that focus on leaders and organizations that stand head and shoulders above the crowd.
He is senior vice president of quality and communications at Owens&Minor, the nation’s largest supplier of branded medical and surgical supplies. He shares his quality message with Owens&Minor’s trading partners and with business, educational, civic and government groups nationwide.
Hugh is the driving force behind Owens&Minor’s unique and caring culture which focues on putting people first and helping them succeed. He is the recipient of both the Owens&Minor “Spirit” and Quality”” awards given to a teammate who, in the chairman’s opinion, best personifies the spirit of quality in the organization.
Before joining Owens&Minor, Hugh spent 20 years with E.R. Squibb & Sons, Inc. in various leadership positions in sales, marketing, training and advertising with the pharmaceutical giant. He received Squibb’s Blue Vase award for his ranking as the company’s top sales representative nationwide.
Hugh also extends his time and talents to the community. He has held an honorary chair in marketing with Virginia Union University, where he taught and presented campus-wide lectures on leadership and quality issues. Hugh is a board member of the Massey Cancer Center, First Freedom Center, VCU School of Nursing Advancement Council, Longwood University School of Business and the VCU School of Pharmacy National Advisory Board. He is the recipient of the Voices for Virginia Children’s first ever Champion for Children award, The Urban League Lifetime Achievement Award, Senior Connections’ Empty Plate Award, the Urban Financial Living Legend Award, the Toastmaster International Leadership and Communication Award, Community Service Award, the Association of Operatingl Leadership and Communication Award, Community Service Award, the Association of Operating Room Nurses Richard B. Caspari Award for his outstanding leadership and citizenship in Richmond and nationwide, the Metropolitan Business League’s Distinguished Service Award and the Asian American Society of Central Virginia’s Shining Star Award. He is chairman emeritus of the Richmond Police Foundation, and Success by 6, a United Way initiative dedicated to improving the quality of life for children, and a member emeritus of the Advisory Board of the University of Virginia’s School of Nursing. Hugh also serves on the advisory boards for the YWCA, MD News Magazine, Virginia Foundation for Community College Education, Virginia Supportive Housing, and is vice chairman of Senior Connections Capital Area Agency on Aging.
He was among a small group of community leaders selected to participate in the 1997/98 session of Leadership Metro Richmond, and was selected valedictorian for the class. He currently serves on their board of directors.
Hugh is a graduate of the Virginia Military Institute and is a recipient of an honorary Doctor of Humane Letters Degree from Saint Paul’s College in Lawrenceville, Virginia.
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Speech Titles :
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A Sampling of Hugh's Views Programs:
>Positively Charged
>Wanna Get Away
>Raving Customers
>Putting on the Ritz
>Dream It - Do It
>Nothing Complicated
>KNOW not NO
>The “DREAM” in TEAM
>It takes Two-at least-To Tango
>Know Any Know-It-Alls
>Customer Service Madness
>How Will You Spend Your Dash?
>Number, Please!
>All Aboard!
>How Big is Your Heart?
>The Good, the Bad and the Ugly
>'Tis the Season
>Don't Forget to Teach an "Ole" Dog New Tricks
>Make It Easy
>Wanted: Leaders
>Be the Bedrock of Customer Service
>Eagles Soar and Dogs Bark
>Communication
>The Winning Edge
>Turn It Upside Down
>It's All about Vision
>Don't Procrastinate...Make Decisions
>Be Obsessed with Your Teammates
>Be a Leader
>Don't Be Afraid of the Big Bad Wolf
>Fly to the Moon
>Go Tell It on the Mountain!
>How Will History Remember You?
>Ever Had "Concrete Tongue?"
>Is Your Business Failing?
>Clearing the Bar
>Don't Be a Cave Dweller
>Know Any Know It Alls?
>Whole Lotta Shakin'
>You Betcha'
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Books by Hugh Gouldthorpe :
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How to Make a Giraffe Smile
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The foreword in How to Make a Giraffe Smile is written by H. Ross Perot.
Goldie continues with very similar motivational cartoons and clever sayings that appear so simple that you feel anyone could be a good leader….which appears to be his purpose. One of his strongest recommendations is that integrity and ethics are the bases from which you conduct your business. He indicates that ethics is a one way street with clear established rules and that there is “no room on the road for those who don’t respect and follow the rules.”
He also describes the many uses of WD-40 as a way to exemplify being a leader. It is a multidimensional product, frees sticky mechanics (puts out fires right away), penetrates (every inch of the organization), eliminates the squeaks, and restores/rejuvenates others.
In both books, he stresses communication, role-modeling and a positive attitude as major leadership tools. Every cartoon, every witty saying, every acronym he uses makes good sense. The reading is light and will give you a chuckle. The books are good tools if you’re looking for some motivational inspiration for your leadership team but neither book can take the place of Hugh Gouldthorpe’s live presentation.
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I've Always Looked Up to Giraffes
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In I’ve Always Looked Up to Giraffes, Goldie theorizes that great leaders are comparable to giraffes. They stand above the crowd, everyone looks up to them, they can reach the sweetest fruit, they have good vision, they listen with compassion, they are friendly, the are not afraid to stick their necks out, they move competently, they are tireless, perceptive and they do not blend in with the crowd. In addition, giraffes are competitive and are able to kick in four different directions!
My favorite Goldie-ism defines Average as, “Where the best of the worst meets the worst of the best.”
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